Ticketing
Online purchase (tickets to be printed at home or presented on a smartphone) :
- Rock en Seine website – www.rockenseine.com
- Shotgun.live / Fnacspectacle.com
Other selling point :
Stores such as Fnac, Leclerc, Geant, Magasins U, Intermarche…
Rock en Seine fights against the black market and offers an official and secure solution to resell your ticket.
You bought your ticket on rockenseine.com or shotgun.live and want to resell it?
Rock en Seine and Shotgun offer you an official and 100% secure solution. Please access the Shotgun application and create your account.
You want to resell your ticket to a friend or family member ? Enter your Shotgun application and click on “Private Resale”!
You’d like to transfer your ticket free of charge to a friend? It’s perfectly possible, thanks to the “Transfer” feature. Simply visit your Shotgun application and enter your friend’s contact details, and your ticket will be sent directly to him or her! If the tickets you’re looking for are sold out, you can join the waiting list directly from the Shotgun app!
You bought your ticket on Fnacspectacle.com or in Magasins Fnac, Leclerc, Géant, Magasins U, Intermarché :
Rock en Seine has teamed up with Reelax to offer you an official platform for reselling and purchasing tickets. Go to reelax-tickets.com, and you’ll be able to buy or resell your ticket in complete security on the ticket exchange. If the tickets you’re looking for are sold out, join the waiting list!
Reduced-price tickets are available to anyone who fits into the following description:
- Minor : ID (a parental authorization could be required, download here)
- Student : a valid french student card (2023-2024 or 2024-2025)
- Job seeker or RSA beneficiary : less 8 months certificate
Access will be denied without presentation of identification together with the relevant document(s) at the festival entrance.
This ticket does not include Primary entry or Garden access.
This ticket is only available for children under 11 yo (born after August 21st 2013) accompanied by an adult in possession of a ticket for the festival. A parental authorization could be required, download here.
Within the limits of availabilty. Access to the festival is forbidden to children under 3yo and strongly discouraged to children 6yo.
Pre-registration for Mini Rock (kids’ area inside the festival) : form available here.
This ticket does not include Garden access.
You purchased a ticket Early/Regular/Hurry/Last on Rock en Seine or Shotgun website and you would like to extend your visit or upgrade your Early/Regular/Hurry/Last ticket to a Primary Entry or a Garden ticket?
Ticket upgrades make it all possible!
HOW DOES IT WORK?
1. In your Shotgun account, upgrades are available for eligible tickets.
2. You can select the type of upgrade you wish, and simply pay the difference to upgrade your ticket.
3. Please note that your new ticket will be available in your Shotgun account, and that this is the one you will need to present at the festival entrance.
Upgrade your ticket by clicking here!
The Primary entry or Garden upgrade is not available for passes.
You’re not sure you’ll be able to attend the festival, or you need flexibility?
When purchasing tickets on Rock en Seine or Shotgun, you can subscribe to Meetch cancellation insurance. Should you need to cancel, Meetch will refund your tickets (100% of the ticket price with a supporting document and 70% without).
The commercialisation of tickets for shows can only be done by operators authorised by the organiser.
We will not guarantee access to concerts produced by GARACA (organiser of Rock en Seine) on presentation of tickets that have not been purchased from an authorised distributor.
If you have any questions, please contact conciergerie@rockenseine.com
Please note that GARACA has not authorised Viagogo and Stubhub to market tickets for its shows.
Article 313-6-2 of the penal code punishes the sale and provision of means for the sale of tickets for shows, on a regular basis, without the authorisation of the show’s producer.
A secured and official resale solution will be available in the coming months.
When purchasing a ticket you have the opportunity to make a donation to support one of our partner associations:
DOMAINE NATIONAL DE SAINT-CLOUD
A cashless payment system will be available at all festival bars, food stalls and stores. We recommend that you load your account before the festival. More information will be available as the festival approaches.
Find out more on our Cashless page : https://www.rockenseine.com/en/cashless-charging-system/
Do you have money left on your bracelet after the festival? Request a refund from 26/08 at 10am to 09/09 at 11:59pm.
Log in to your cashless account via our website or app, then click on “Refund” and finally “Request refund”.
Please note: Refunds for cashless wallets of less than 50 cents are not possible.